GS Engineering & Construction announced on the 21st that it recorded ‘zero cases’ in the defect determination survey conducted by the Ministry of Land, Infrastructure and Transport’s Defect Inspection and Dispute Mediation Committee (hereinafter referred to as the Committee) over the past year.
Through this survey, GS Engineering & Construction reported no defect determinations for both the first and second halves of the year, attributing this to the use of a proactive defect prevention system utilizing AI (Artificial Intelligence).
GS Engineering & Construction stated that it has established a management system that analyzes the causes of defects in advance and reflects them throughout the design and construction stages by using its self-developed ‘Defect Prevention Platform’. This platform, developed in collaboration between the headquarters' CS department and on-site teams, is characterized by systematizing prevention guides and major cases for each process based on accumulated construction data.
On-site employees can monitor the recurrence of similar defects from the construction stage through the platform and immediately conduct cause analysis and response in the event of an actual defect. Particularly, by utilizing the AI-based real-time Q&A feature, technical issues on-site can be resolved immediately, and work details can be shared in an easily understandable manner for foreign workers through 3D visualization materials.
Based on this system, GS Engineering & Construction recorded ‘zero cases’ in the defect determinations by the Committee for both the first and second halves of the survey period from September 2024 to August 2025.
GS Engineering & Construction explains major defect types to on-site employees using the ‘Defect Prevention Platform’ they developed.
GS Engineering & Construction is also expanding communication programs to strengthen trust with residents alongside AI-based proactive quality management. Since 2024, they have been inspecting and repairing common areas such as landscaping, community facilities, and parking lots in complexes 1-2 years post-occupancy through the ‘Dear Xian’ campaign.
Additionally, they operate the ‘First Look and Refresh’ service to proactively address issues before defects occur and have introduced a reward system for defect handling partners to enhance response speed and quality. During the designated move-in period, they operate an A/S center that is available on weekends and holidays to enhance resident convenience.
A representative from GS Engineering & Construction stated, “We will continue quality management that preemptively blocks defects and increases resident satisfaction by combining AI technology with close management,” adding, “We will continuously realize the philosophy of the Xian brand to ensure that residents’ daily lives are in a space without inconvenience.”
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