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The widespread adoption of GenAI, spearheaded by ChatGPT, is changing university education. For instance, traditional assignments like writing a business case report or multiple-choice quizzes are now at a much greater risk of reflecting only AI usage skills rather than students' actual learning. To see how this can be overcome, I co-developed and trialled a "Socratic AI” agent that can ask questions first and guide students through a dialogue in a graduate-level course. A Socratic AI agent can help clarify what the student really understands about the course content by continuing to ask questions based on the student’s previous responses, and can also be utilized to promote critical thinking in the process. The development process required considerable effort and time to explicitly articulate the instructor's tacit knowledge in a form that can be understood and implemented by the AI agent. However, this process allowed both instructors and students to reflect on one of the fundamental goals of university education: fostering critical and integrative thinking.

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Since ChatGPT’s emergence on November 30, 2022, university education has been faced with an upheaval. This is evident for the courses I teach in Business School as well, such as International Business or Strategic Management. One of the core assignments in these courses was “business case analysis”. Generally, these assignments require students to analyze success and failure factors in real business case studies based on knowledge learned in class and present their conclusions in a written report form. Provided that students write the reports, instructors could expect to measure students’ academic achievement by evaluating both their understanding of course content and their ability to implement it in the analysis to build an argument, then logically organizing and communicating it through writing.

However, the landscape changed with the rapid popularization of generative AI (GenAI) services. Now students can obtain a plausible-looking report in mere minutes, or even seconds, with a single prompt like the following:

"Hi! I need to submit a case analysis report for my strategic management class by tomorrow. I’ve attached the business case I need to analyze below. Could you write a 10-page report analyzing the company’s current strategy with a future strategy proposal?"

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